cancel your Surfshark subscription

I actually like Surfshark VPN. Like I mentioned in my full Surfshark review, it is the quickest VPN in the marketplace, with obtain speeds that beat all the opposite best VPNs. It additionally offers you common cut up tunneling, multi-hop with customizable endpoints and limitless simultaneous connections.

Surfshark does have its flaws, although. The apps hold up on error messages a bit too typically and options typically activate when you do not want them. If something about Surfshark is annoying you adequate that you just’re prepared to modify, this is how one can cancel your subscription, get a refund and (in order for you) delete your account altogether.

cancel auto-renewal on Surfshark

To cancel Surfshark, all you could do is cease your subscription from robotically renewing. After you cancel auto-renewal, you’ll be able to maintain utilizing Surfshark for the remainder of the interval you paid for (until you get the refund or delete your account totally). Assuming to procure your subscription by means of the Surfshark web site, observe these steps to cancel.

1. Go to Surfshark.com. On the top-right of the display screen, click on My account.

2. Enter your username and password, then log in. You may be taken to your account dashboard at my.surfshark.com.

3. On the top-right of the display screen, click on your account electronic mail deal with. Click on on Subscription within the drop-down menu.

4. Click on the Funds tab beneath the phrases “Your subscription.”

5. Scroll all the way down to the “Subscription particulars” part. Subsequent to your Surfshark subscription, click on on Cancel auto-renewal.

That is all there’s to it. Keep in mind that until it has been 30 days or much less because you subscribed, you will not be capable of get a refund, and Surfshark would not provide prorating for unused time. Moreover, you’ll be able to all the time cancel Surfshark by merely opening a live-chat window and asking the help workforce to do it for you — simply be warned that you’re going to most likely be requested to rethink a number of instances first.

cancel Surfshark in case you subscribed by means of an app retailer

For those who subscribed by means of an app retailer, the cancellation course of is completely different. You may should cease your auto-renewal by means of the platform the place you first purchased the subscription. On this part, I am going to cowl the right way to cancel by means of the desktop variations of every app retailer, since requests submitted there usually tend to work. Simply be aware that you are able to do the identical factor by going to the subscriptions part of your profile on the suitable cell app retailer.

For those who purchased Surfshark by means of the Google Play Retailer, open play.google.com on a desktop pc. Click on the circle on the top-right that comprises your account’s first preliminary, then click on Funds & subscriptions within the menu that seems. On the brand new web page, click on the Subscriptions tab, then scroll down till you discover Surfshark. Click on Handle, click on Cancel Subscription and observe the directions.

For those who went by means of the Apple App retailer, a desktop pc can also be the simplest strategy to cancel. Open the App Retailer in macOS, click on Signal In on the bottom-left, then enter your electronic mail and Apple ID password. After signing in, examine the bottom-left once more and click on your identify, then click on Account Settings on the top-right. Click on Subscriptions, discover Surfshark, then click on Edit and Cancel Subscription.

cancel Surfshark in case you subscribed by means of Amazon

You should buy Surfshark by means of Amazon, however in case you do, you may additionally should cancel by means of Amazon. Go to Amazon and log in to your account. On the top-right, click on Account & Lists, then Membership & Subscriptions. Scroll till you discover Surfshark and click on Cancel Subscription. After that, observe the onscreen prompts.

delete your Surfshark account

It is potential to delete your Surfshark account and instantly finish your affiliation with each Surfshark app, however there is not any direct technique — your solely choice is to start out a dwell chat dialog. To try this, go to help.surfshark.com, scroll to the underside and click on Chat with us. Within the dialog window, inform the bot you wish to delete your Surfshark account. Be ready to fend off a number of requests so that you can rethink.

get a refund from Surfshark

Surfshark gives a full refund inside 30 days of buy. Stay chat is the one strategy to request a refund. Go to help.surfshark.com and click on Chat with us on the backside of the web page, then inform the dwell chat bot you need a full refund. It will information you from there.

For those who subscribed by means of Amazon or an app retailer, you may must request the refund by means of there as a substitute. The everyday refund coverage for every platform applies, superseding Surfshark.

Surfshark options

After you’ve got cancelled Surfshark, I strongly suggest contemplating one other VPN — it isn’t solely an important privateness precaution, however opens up worlds of streaming enjoyable as properly. My favourite for each value and efficiency is Proton VPN, however NordVPN can also be a good selection, offering an analogous expertise to Surfshark however with apps that perform a bit higher. For those who’re ready to pay a bit extra for a service that works seamlessly, ExpressVPN could also be for you.